Customer Care & Equipment Coordination Specialist

Numotion; Aurora (CO); On-site; USD 27,000 - 35,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401k

Life Insurance

Job summary

Numotion in Aurora, CO is seeking a full-time Customer Care specialist to receive and implement equipment requests and coordinate services. You will verify insurance, obtain necessary documents, and enter orders in the processing system to move orders forward efficiently.

The role emphasizes strong communication, multitasking, and service excellence in a fast-paced environment while adhering to Numotion policies.

Qualifications

• High school diploma or GED or equivalent combination of experience and education.
• Minimum one year of customer service experience.

Responsibilities

• Assist customers with new equipment requests and gather necessary data.
• Verify insurance/funding eligibility and communicate financial responsibilities.
• Enter orders into the order processing system accurately and completely.
• Respond to customer inquiries and resolve issues to improve satisfaction.
• Coordinate scheduling for equipment evaluations and adjustments.

Skills

Customer service

Communication

Multitasking

MS Office

Education

HS Diploma or GED

Tools

Order processing software

MS Office Suite

Job description

Numotion in Aurora, CO is seeking a full-time Customer Care specialist to receive and implement equipment requests and coordinate services. You will verify insurance, obtain necessary documents, and enter orders in the processing system to move orders forward efficiently.

The role emphasizes strong communication, multitasking, and service excellence in a fast-paced environment while adhering to Numotion policies.