Customer Care & Dispatch Specialist - Flexible Hours

Mr. Spring Garage Doors firm; Maplewood (MN); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Paid time off

Comprehensive Training

Great Environment

Future Flexibility

Job summary

Paul Garage in Maplewood, Minnesota is seeking a Sales/Dispatch/CSR Representative to manage office operations, handle phone sales, and support walk-in customers. The ideal candidate is customer-focused, organized, and motivated.

The role requires effective communication, tech proficiency, and multitasking skills. Benefits include 401(k), paid time off, and comprehensive training to support your success in a positive team environment.

Qualifications

• High energy, self-motivated, and exceptionally reliable.
• Top-notch interpersonal skills with clear communication abilities.
• Proficiency in Outlook and Excel, with quick learning for specific applications.
• Highly organized with a sharp eye for detail.
• Willingness to be flexible with scheduling calls, including evenings and weekends.

Responsibilities

• Answer incoming calls and handle inquiries across multiple platforms.
• Organize and optimize technicians' schedules for efficient routing.
• Assist walk-in customers with retail hardware sales.
• Send invoices, collect payments, and document operational activities.
• Conduct follow-up service calls to ensure customer satisfaction.

Skills

Customer Service

Communication Skills

Organization

Tech Savvy

Flexibility

Education

High school diploma or equivalent

Tools

Outlook

Excel

Job description

Paul Garage in Maplewood, Minnesota is seeking a Sales/Dispatch/CSR Representative to manage office operations, handle phone sales, and support walk-in customers. The ideal candidate is customer-focused, organized, and motivated.

The role requires effective communication, tech proficiency, and multitasking skills. Benefits include 401(k), paid time off, and comprehensive training to support your success in a positive team environment.