Customer Care & Dispatch Coordinator (Oahu)

Crown Equipment Corporation; Honolulu (HI); On-site; USD 30,000 - 36,000; Full time

Benefits offered by this job

Health insurance

Dental plan

Vision plan

401K match

Paid parental leave

Job summary

Crown Equipment Corporation in Honolulu, HI is hiring for a Customer Service Representative in our Warehouse/Service support team. You will handle incoming calls from Crown customers and Service Technicians, dispatch technicians, and create daily work orders to keep operations running smoothly.

The role requires excellent communication, basic math and computer skills, and the ability to multitask in a fast-paced environment.

Qualifications

• Less than 2 years of related experience.
• High school diploma or equivalent.
• Excellent phone skills.
• Good communication, organizational, math and computer skills.
• Experience with Microsoft Office.
• Leadership skills, technical experience and knowledge a plus.
• Ability to multitask.

Responsibilities

• Process incoming calls from both Crown customers and Service Technicians.
• Dispatch technicians.
• Enter technician payroll hours.
• Process parts and service billing.
• Create daily work orders.
• Maintain records and files.
• Assist other departments as needed.

Skills

Phone skills

Communication

Organizational

Math skills

Computer skills

Microsoft Office

Leadership

Multitasking

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Crown Equipment Corporation in Honolulu, HI is hiring for a Customer Service Representative in our Warehouse/Service support team. You will handle incoming calls from Crown customers and Service Technicians, dispatch technicians, and create daily work orders to keep operations running smoothly.

The role requires excellent communication, basic math and computer skills, and the ability to multitask in a fast-paced environment.