Oahu Customer Care & Dispatch Specialist

Crown Equipment Corporation; Hawaii; On-site; USD 30,000 - 36,000; Full time

Benefits offered by this job

Health/Dental/Vision Plan

401K with match

Paid Parental Leave

Paid Holidays

Paid Vacation

Paid Sick Leave

Tuition Reimbursement

Life and Disability Insurance

Job summary

Crown Equipment Corporation is hiring a Service Customer Care Representative in Oahu, HI. You will handle incoming calls from customers and technicians, dispatch field staff, and manage payroll hours for technicians.

You will process parts and service billing, create daily work orders, and maintain essential records. The role emphasizes clear communication, multitasking, and teamwork in a fast-paced environment.

Qualifications

• Less than 2 years related experience.
• High school diploma or equivalent.

Responsibilities

• Process incoming calls from Crown customers and service technicians.
• Dispatch technicians.
• Enter technician payroll hours.
• Process parts and service billing.
• Create daily work orders.
• Maintain records and files.
• Assist other departments as needed.

Skills

Excellent phone skills

Strong communication

Organizational skills

Math skills

Computer skills

multitask ability

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Crown Equipment Corporation is hiring a Service Customer Care Representative in Oahu, HI. You will handle incoming calls from customers and technicians, dispatch field staff, and manage payroll hours for technicians.

You will process parts and service billing, create daily work orders, and maintain essential records. The role emphasizes clear communication, multitasking, and teamwork in a fast-paced environment.