Customer Care & Dispatch Specialist

Crown; Hawaii; On-site; USD 30,000 - 36,000; Full time

Benefits offered by this job

Health/Dental/Vision

401K

Paid Holidays

Tuition Reimbursement

Job summary

Crown Equipment Corporation is hiring a Customer Service Representative. The role supports Crown customers and field technicians, handles calls, dispatches service, processes payroll hours, and manages billing and orders. The position is full-time and based in the United States.

You will collaborate with multiple departments and contribute to accurate record keeping and timely service delivery. The ideal candidate has a HS diploma, up to 2 years of related experience, and strong communication

Qualifications

• High school diploma or equivalent required.
• Less than 2 years related experience.
• Strong phone and communication skills.
• Proficient with Microsoft Office.

Responsibilities

• Process incoming calls from Crown customers and Service Technicians.
• Dispatch technicians.
• Enter technician payroll hours.
• Process parts and service billing.
• Create daily work orders.
• Maintain records and files.
• Assist other departments as needed.

Skills

Phone skills

Communication

Organizational

Math

Multitasking

Leadership

Education

High school diploma

Tools

Microsoft Office

Job description

Crown Equipment Corporation is hiring a Customer Service Representative. The role supports Crown customers and field technicians, handles calls, dispatches service, processes payroll hours, and manages billing and orders. The position is full-time and based in the United States.

You will collaborate with multiple departments and contribute to accurate record keeping and timely service delivery. The ideal candidate has a HS diploma, up to 2 years of related experience, and strong communication