Service Support & Dispatch Specialist

Crown Equipment Corporation; Hebron Estates (KY); On-site; USD 22,000 - 26,000; Full time

Benefits offered by this job

Health/Dental/Vision/Prescription Drug

401K Retirement Savings Plan

Paid Parental Leave

Paid Holidays

Paid Vacation

Tuition Reimbursement

Job summary

Crown Equipment Corporation invites you to join a dedicated Customer Service Representative team. You will manage customer and technician calls, dispatch field staff, and enter payroll hours while handling parts orders and service billing with accuracy and professionalism.

This full-time role emphasizes multitasking, strong communication, and detail-oriented record-keeping. Company benefits include a comprehensive package and growth opportunities within a global leader in material handling."

Qualifications

• Less than 2 years related experience.
• High school diploma or equivalent.

Responsibilities

• Process incoming calls from Crown customers and Service Technicians.
• Dispatch technicians.
• Enter technician payroll hours.
• Process parts and service billing.
• Create daily work orders.
• Maintain records and files.
• Assist other departments as needed.

Skills

Phone skills

Communication

Organizational skills

Math skills

Computer skills

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Crown Equipment Corporation invites you to join a dedicated Customer Service Representative team. You will manage customer and technician calls, dispatch field staff, and enter payroll hours while handling parts orders and service billing with accuracy and professionalism.

This full-time role emphasizes multitasking, strong communication, and detail-oriented record-keeping. Company benefits include a comprehensive package and growth opportunities within a global leader in material handling."