Customer Care Advocate — Growth, Training & 401(k) Match

Rollins, Inc.; Marietta (GA); Vor Ort; USD 19.000 - 28.000; Vollzeit

Benefits dieser Stelle

Starting hourly pay $17

Medical, dental, vision, maternity, &

Life insurance

401(k) with company match

Paid vacation, holidays & sick leave

Employee discounts

Industry-leading training program

Zusammenfassung

Northwest Exterminating is looking for a Customer Care Specialist to be the critical link between customers and service centers. You will handle calls, emails, and chats, ensuring accurate notes and timely updates while supporting internal teams to deliver exceptional service.

We offer competitive pay starting at $17 per hour, comprehensive benefits, a 401(k) with company match, and industry-leading training to help you grow. Join a team that values growth, care, and community impact.

Qualifikationen

• High School Diploma or equivalent.
• No experience required.
• Bilingual (Spanish) preferred.
• Must be at least 18 years of age.
• Proficiency in Microsoft Office: Word, Excel, PowerPoint.

Aufgaben

• Handling inbound calls, emails, and chats to assist customers with various needs.
• Notating customer accounts accurately and in a timely manner.
• Supporting additional tasks and projects as needed by internal teams.
• Problem-solving customer accounts for both current and future needs.
• Maintaining consistent, clear communication with customers.
• Collaborating with internal teams to ensure exceptional customer service.

Jobbeschreibung

Northwest Exterminating is looking for a Customer Care Specialist to be the critical link between customers and service centers. You will handle calls, emails, and chats, ensuring accurate notes and timely updates while supporting internal teams to deliver exceptional service.

We offer competitive pay starting at $17 per hour, comprehensive benefits, a 401(k) with company match, and industry-leading training to help you grow. Join a team that values growth, care, and community impact.