Administrative Specialist — Growth & Training

Northwest Exterminating Co., LLC; Stockbridge (GA); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

Maternity & life insurance

401(k) with company match

Paid vacation, holidays, and sick time

Employee discounts

Industry-leading training

Job summary

Northwest Exterminating Co., LLC is seeking an Administrative Professional to be the key link between customers and service teams. You will handle calls and emails, process payments and scheduling, and help keep paperwork accurate and on time.

The role offers a starting hourly pay of $16, a comprehensive benefits package including medical, dental, vision, 401(k) with company match, paid time off, and strong growth opportunities within a community-focused company.

Qualifications

• High School Diploma or equivalent required.
• No experience necessary.
• Must be at least 18 years old.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint).

Responsibilities

• Manage inbound calls and emails, assisting customers with needs like payments, scheduling, and conflict resolution.
• Document customer accounts and ensure all paperwork is completed accurately and promptly.
• Coordinate and prepare monthly service routes for our professionals, ensuring schedules are correct and ready to go.
• Handle additional tasks and projects as needed to support the team.
• Collaborate with internal teams, including administrative associates, sales, service professionals, and management to ensure top-tier customer service.
• Foster consistent communication with customers, ensuring their needs are always met.

Skills

No experience necessary

Education

High School Diploma or equivalent

18 years or older

Tools

MS Office

Job description

Northwest Exterminating Co., LLC is seeking an Administrative Professional to be the key link between customers and service teams. You will handle calls and emails, process payments and scheduling, and help keep paperwork accurate and on time.

The role offers a starting hourly pay of $16, a comprehensive benefits package including medical, dental, vision, 401(k) with company match, paid time off, and strong growth opportunities within a community-focused company.