Administrative Specialist — Growth, Training & Benefits

Rollins, Inc.; Miami (FL); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) with company match

Paid vacation, holidays, and sick days

Job summary

Northwest Exterminating is hiring for an Administrative Professional to act as the key link between customers and service teams. You will manage calls, process paperwork, and help organize monthly service routes, contributing to smooth operations and customer satisfaction.

The role offers starting hourly pay of $17 and a comprehensive benefits package, including a 401(k) match, medical/dental/vision, and paid time off. Join a team that values growth and community impact.

Qualifications

• High School Diploma or equivalent required.
• No experience necessary.
• Must be at least 18 years of age.
• Proficiency in Microsoft Office tools such as Word, Excel, and PowerPoint.

Responsibilities

• Manage inbound calls and emails, assisting customers with needs like payments, scheduling, and conflict resolution.
• Document customer accounts and ensure all paperwork is completed accurately and promptly.
• Coordinate and prepare monthly service routes for our professionals, ensuring schedules are correct and ready to go.
• Handle additional tasks and projects as needed to support the team.
• Collaborate with internal teams, including administrative associates, sales, service professionals, and management to ensure top-tier customer service.
• Foster consistent communication with customers, ensuring their needs are always met.

Education

High School Diploma or equivalent

Tools

Microsoft Office

Job description

Northwest Exterminating is hiring for an Administrative Professional to act as the key link between customers and service teams. You will manage calls, process paperwork, and help organize monthly service routes, contributing to smooth operations and customer satisfaction.

The role offers starting hourly pay of $17 and a comprehensive benefits package, including a 401(k) match, medical/dental/vision, and paid time off. Join a team that values growth and community impact.