Customer Banking Teller — Flexible Hours & Career Growth

Citizens Financial; New Jersey; On-site; USD 28,000 - 35,000; Full time

Benefits offered by this job

Volunteer PTO (8 hours annually)

Charitable donation matching up to $1,

401K with company match

Tuition assistance

Health care coverage

Job summary

Citizens Financial is looking for a customer-focused associate to greet customers in our lobbies, demonstrate mobile banking tools, and assist with simple transactions using ATMs and apps. You will provide personalized advice to help customers meet financial goals and connect them with Bankers for next steps.

The role emphasizes strong listening, problem solving, and a commitment to exceptional service while adhering to cash handling policies and local regulations.

Qualifications

• High School diploma or GED required.
• 6 months experience processing transactions (cash/digital).
• 1 year customer experience recommending and referring products.
• Strong listening and communication skills.
• Able to ask questions and identify needs to build relationships.
• Ability to solve problems and provide solutions.
• Customer-focused with excellent service.
• Comfort with using digital tech to support business goals.
• Ability to work branch hours including weekends/evenings.

Responsibilities

• Greet customers in lobbies and demonstrate the mobile app or ATMs for transactions.
• Provide personalized advice to help customers reach financial goals and connect them to Bankers for next steps.
• Educate customers on Citizens products and benefits; follow cash handling policies and regulations.

Skills

Customer service

Cash handling

Digital payments

Communication skills

Active listening

Needs assessment

Problem solving

Team player

Adaptability

Education

High School diploma or GED

Tools

ATM usage

Mobile banking app

Job description

Citizens Financial is looking for a customer-focused associate to greet customers in our lobbies, demonstrate mobile banking tools, and assist with simple transactions using ATMs and apps. You will provide personalized advice to help customers meet financial goals and connect them with Bankers for next steps.

The role emphasizes strong listening, problem solving, and a commitment to exceptional service while adhering to cash handling policies and local regulations.