Bank Teller — Flexible Hours & Career Growth

Citizens; Mantua Township (NJ); On-site; USD 28,000 - 35,000; Full time

Benefits offered by this job

Health insurance

401K with company match

Volunteer PTO

Job summary

Citizens is hiring to greet customers in lobbies, help with transactions using mobile app and ATMs, and provide personalized advice to meet financial goals. You will connect customers with Bankers for further assistance while following all policies and cash-handling rules.

The role requires good listening and communication skills and a customer-centric approach, with branch hours including weekends and evenings.

Qualifications

• High School degree or GED required.
• Minimum of 6 months experience processing transactions (cash and/or digital payments).
• Minimum of 1 year demonstrated customer experience, recommending and referring products and services to customers.

Responsibilities

• Greet customers in lobbies and assist with service needs.
• Demonstrate how to use Citizens mobile app and ATMs to complete transactions.
• Provide personalized advice and connect customers to Bankers for next steps.
• Adhere to all financial policies and procedures, including cash handling and regulations.

Skills

Customer service

Active listening

Communication

Needs assessment

Digital literacy

Cash handling

Education

High School degree or GED

Job description

Citizens is hiring to greet customers in lobbies, help with transactions using mobile app and ATMs, and provide personalized advice to meet financial goals. You will connect customers with Bankers for further assistance while following all policies and cash-handling rules.

The role requires good listening and communication skills and a customer-centric approach, with branch hours including weekends and evenings.