Customer and Sales Representative

Mainline Strategies Inc.; Virginia Beach (VA); On-site; USD 30,000 - 40,000; Full time

Job summary

Mainline Strategies Inc. in Virginia Beach is seeking a Customer and Sales Engagement Representative to create strong customer experiences while supporting clients' sales initiatives. This in-person role requires active day-to-day interaction with customers in a retail environment.

You will learn our clients' products, identify customer needs, and connect them with solutions that fit. The team is collaborative, energetic, and performance-driven, with hands-on training and ongoing coaching.

Qualifications

• Personable and coachable
• Experience in retail, hospitality, customer service, or people-focused environments is a plus
• Strong willingness to learn products and promotions

Responsibilities

• Initiate conversations and build rapport with customers
• Ask questions to understand individual needs
• Present relevant products, services, and promotions
• Provide clear and accurate information to customers
• Support customer acquisition and sales goals
• Collaborate with team to create a professional and engaging customer experience

Skills

People skills

Communication

Customer service

Job description

If connecting with people comes naturally to you, this could be a great place to put that skill to work.

We're expanding our Virginia Beach team and looking for a Customer and Sales Engagement Representative to help create strong customer experiences while supporting our clients' sales initiatives.

In this role, you'll interact directly with customers in a face-to-face retail environment. You'll learn our clients' products and services, identify what customers are looking for, and help connect them with solutions that fit their needs.

A Day in the Role

Your day will center around customer interaction. You'll start by staying up to date on current client offerings, promotions, and sales goals before working directly with customers throughout the day.

You'll be responsible for:

• Starting conversations and building rapport with customers
• Asking questions to understand individual needs
• Presenting relevant products, services, and promotions
• Providing clear and accurate information
• Supporting customer acquisition and sales goals
• Working alongside your team to create a professional and engaging customer experience

The Environment

This is an in-person, people-focused role for someone who enjoys staying active, communicating throughout the day, and working toward measurable goals.

Our team environment is collaborative, energetic, and performance-driven. New team members receive hands-on training and ongoing coaching to become confident in both the customer engagement and sales sides of the position.

What Makes Someone Successful Here?

You don't need years of sales experience to succeed in this role. We value people who are personable, dependable, coachable, and motivated to improve.

Experience in retail, hospitality, customer service, communications, athletics, or other people-focused environments can be a strong foundation, but we're open to candidates from a variety of backgrounds.

If you enjoy meeting new people, thrive in an interactive environment, and want to build hands-on sales and customer engagement experience, we'd like to hear from you.