Customer Relations Representative

Mako Marketing; Waukesha (WI); On-site; USD 29,000 - 36,000; Full time

Benefits offered by this job

Weekly pay

Paid training

Career growth

Team culture

Recognition

Job summary

Mako Marketing Group is seeking a Customer Relations Representative to join our on-site team in a fast-paced, customer-first environment. You will build relationships, deliver accurate product information, and provide exceptional service across every customer interaction.

No prior experience required—we offer full training, mentorship, and opportunities for career advancement. This is a full-time, on-site role designed for individuals who thrive in team settings and enjoy helping customers

Qualifications

• Excellent communication and interpersonal skills.
• Friendly, confident, and customer-focused approach.
• Strong problem-solving abilities and attention to detail.
• Ability to thrive in a team-oriented environment.
• Positive attitude and willingness to learn.
• High school diploma or equivalent required.
• Previous customer service, hospitality, retail, or sales experience is helpful but not required—we provide full training.

Responsibilities

• Build and maintain positive relationships with new and existing customers.
• Provide accurate information about products and services while answering customer questions.
• Deliver exceptional customer service throughout every interaction.
• Assist with customer inquiries, account support, and issue resolution.
• Work closely with team members to achieve individual and company goals.
• Maintain accurate customer records and follow up as needed.
• Represent the company with professionalism and a positive attitude.

Skills

Excellent communication

Interpersonal skills

Team-oriented

Problem-solving

Detail-oriented

Customer-focused

Education

High school diploma or equivalent

Job description

Are you a people person who enjoys building relationships and delivering outstanding customer experiences? We're looking for an enthusiastic Customer Relations Representative to join our growing team!

This is a full-time, on-site opportunity offering hands-on training, career development, and the chance to work in a collaborative, fast-paced environment. Whether you're starting your career or looking for your next opportunity, we'd love to hear from you.

What You'll Do

• Build and maintain positive relationships with new and existing customers.
• Provide accurate information about products and services while answering customer questions.
• Deliver exceptional customer service throughout every interaction.
• Assist with customer inquiries, account support, and issue resolution.
• Work closely with team members to achieve individual and company goals.
• Maintain accurate customer records and follow up as needed.
• Represent the company with professionalism and a positive attitude.

What We're Looking For

• Excellent communication and interpersonal skills.
• Friendly, confident, and customer-focused approach.
• Strong problem-solving abilities and attention to detail.
• Ability to thrive in a team-oriented environment.
• Positive attitude and willingness to learn.
• High school diploma or equivalent required.
• Previous customer service, hospitality, retail, or sales experience is helpful but not required—we provide full training.

What We Offer

• Competitive weekly pay.
• Paid training and ongoing mentorship.
• Clear opportunities for career advancement.
• Supportive, team-oriented workplace culture.
• Recognition and performance-based growth opportunities.

If you're motivated, enjoy working with people, and are ready to build a rewarding career in customer engagement, we'd love to meet you.