Sales & Customer Engagement Representative

Mainline Strategies Inc.; Virginia Beach (VA); On-site; USD 21,000 - 30,000; Full time

Job summary

Mainline Strategies Inc. in Virginia Beach is seeking a Sales & Customer Engagement Representative to create strong customer experiences while supporting client sales initiatives. You will interact directly with customers in a face-to-face retail environment, learn client offerings, identify needs, and connect customers with suitable solutions.

This role emphasizes people skills, coachability, and a drive to meet measurable sales goals in a collaborative, energetic team environment.

Qualifications

• No prior sales experience required; emphasis on people skills and coachability.
• Experience in retail, hospitality or customer service is valued as a foundation.

Responsibilities

• Initiate conversations and build rapport with customers.
• Ask questions to understand needs and present suitable products or services.
• Explain features, promotions and pricing clearly and accurately.
• Assist customers in selecting products and completing purchases.
• Support achievement of customer acquisition and sales goals.
• Collaborate with team to deliver a professional and engaging customer experience.

Skills

Customer service

Communication

Sales oriented

Team player

Job description

If connecting with people comes naturally to you, this could be a great place to put that skill to work.

We're expanding our Virginia Beach team and looking for a Sales & Customer Engagement Representative to help create strong customer experiences while supporting our clients' sales initiatives.

In this role, you'll interact directly with customers in a face-to-face retail environment. You'll learn our clients' products and services, identify what customers are looking for, and help connect them with solutions that fit their needs.

A Day in the Role

Your day will center around customer interaction. You'll start by staying up to date on current client offerings, promotions, and sales goals before working directly with customers throughout the day.

You'll be responsible for:

• Starting conversations and building rapport with customers
• Asking questions to understand individual needs
• Presenting relevant products, services, and promotions
• Providing clear and accurate information
• Supporting customer acquisition and sales goals
• Working alongside your team to create a professional and engaging customer experience

The Environment

This is an in-person, people-focused role for someone who enjoys staying active, communicating throughout the day, and working toward measurable goals.

Our team environment is collaborative, energetic, and performance-driven. New team members receive hands-on training and ongoing coaching to become confident in both the customer engagement and sales sides of the position.

What Makes Someone Successful Here?

You don't need years of sales experience to succeed in this role. We value people who are personable, dependable, coachable, and motivated to improve.

Experience in retail, hospitality, customer service, communications, athletics, or other people-focused environments can be a strong foundation, but we're open to candidates from a variety of backgrounds.

If you enjoy meeting new people, thrive in an interactive environment, and want to build hands-on sales and customer engagement experience, we'd like to hear from you.