Retail Customer & Sales Engagement Specialist

Mainline Strategies Inc.; Virginia Beach (VA); On-site; USD 30,000 - 40,000; Full time

Job summary

Mainline Strategies Inc. in Virginia Beach is seeking a Customer and Sales Engagement Representative to create strong customer experiences while supporting clients' sales initiatives. This in-person role requires active day-to-day interaction with customers in a retail environment.

You will learn our clients' products, identify customer needs, and connect them with solutions that fit. The team is collaborative, energetic, and performance-driven, with hands-on training and ongoing coaching.

Qualifications

• Personable and coachable
• Experience in retail, hospitality, customer service, or people-focused environments is a plus
• Strong willingness to learn products and promotions

Responsibilities

• Initiate conversations and build rapport with customers
• Ask questions to understand individual needs
• Present relevant products, services, and promotions
• Provide clear and accurate information to customers
• Support customer acquisition and sales goals
• Collaborate with team to create a professional and engaging customer experience

Skills

People skills

Communication

Customer service

Job description

Mainline Strategies Inc. in Virginia Beach is seeking a Customer and Sales Engagement Representative to create strong customer experiences while supporting clients' sales initiatives. This in-person role requires active day-to-day interaction with customers in a retail environment.

You will learn our clients' products, identify customer needs, and connect them with solutions that fit. The team is collaborative, energetic, and performance-driven, with hands-on training and ongoing coaching.