Customer Service and Sales Representative

Fifth Avenue Co.; New York (NY); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Competitive pay plus performance-based incentives

Growth and advancement opportunities

Ongoing training and mentorship

Supportive and team-oriented environment

Job summary

Fifth Avenue Co. in New York, NY is looking for a motivated Customer Service & Sales Representative to join our team. This position is ideal for someone enthusiastic about solving problems and assisting customers through excellent service and sales execution.

The successful candidate will handle customer interactions, build relationships, and help drive growth while meeting performance goals. We offer competitive pay, performance incentives, and ongoing training in a supportive environment.

Qualifications

• Previous customer service, sales, retail, hospitality, or call center experience preferred.
• Comfortable speaking with customers.
• Coachable and eager to learn.

Responsibilities

• Provide outstanding customer service and support.
• Handle inbound and outbound customer communications.
• Educate customers on products and services.
• Identify customer needs and recommend solutions.
• Resolve customer concerns professionally and timely.

Skills

Strong communication and interpersonal skills

Multitasking and organization

Positive attitude and strong work ethic

Ability to handle objections

Job description

We are seeking a motivated and people-oriented Customer Service & Sales Representative to join our growing team. This role combines customer support, relationship building, and sales execution to deliver an exceptional customer experience while helping drive company growth.

The ideal candidate is energetic, professional, and confident communicating with customers in both service and sales-focused conversations. If you enjoy working in a fast-paced environment, solving problems, and helping customers find the right solutions, we’d love to hear from you.

Responsibilities

• Provide outstanding customer service and support to new and existing customers.
• Handle inbound and outbound customer communications via phone, email, and text.
• Educate customers on products, services, and promotions.
• Identify customer needs and recommend appropriate solutions.
• Build and maintain strong customer relationships.
• Resolve customer concerns in a professional and timely manner.
• Accurately document customer interactions and account updates.
• Meet individual and team performance goals.
• Collaborate with internal teams to ensure a positive customer experience.

Qualifications

• Previous customer service, sales, retail, hospitality, or call center experience preferred.
• Strong communication and interpersonal skills.
• Comfortable speaking with customers and handling objections.
• Ability to multitask and stay organized in a fast-paced environment.
• Positive attitude with a strong work ethic.
• Coachable and eager to learn.

What We Offer

• Competitive pay plus performance-based incentives.
• Growth and advancement opportunities.
• Ongoing training and mentorship.
• Supportive and team-oriented environment.

Apply

Today, if you are driven, customer-focused, and ready to grow your career in customer service and sales, we encourage you to apply today.