Customer Accounts Team Lead

Mouser; Mansfield (TX); On-site; USD 65,000 - 90,000; Full time

Job summary

Mouser Electronics is seeking a results-oriented supervisor to lead performance analysis and staff coaching. You will collect and interpret performance data, present insights to management, and drive process improvements to meet department and company objectives.

The role requires strong communication and leadership across teams, with a focus on delivering results and maintaining high-quality standards. The position emphasizes scheduling, staffing, employee development, and maintaining

Qualifications

• Bachelor’s Degree in any field or minimum of 3 years relevant supervisory experience.
• Strong analytical, problem solving and negotiation skills.
• Ability to review factual customer information and follow guidelines.
• Experience with credit functions and performance data interpretation.
• Proficient in MS Office and data-entry tasks.

Responsibilities

• Collects, analyzes, and interprets performance reporting and presents to management.
• Uses performance data to recommend process improvements to meet objectives.
• Provides feedback and coaching to staff in team or one-on-one settings.

Skills

Decision making

Credit functions

Analytical skills

Problem solving

Negotiation

Data entry

Presentation

Coaching

MS Office

Education

Bachelor’s degree or equivalent experience

Tools

Excel

PowerPoint

Word

Visio

Outlook

Job description

Mouser Electronics is seeking a results-oriented supervisor to lead performance analysis and staff coaching. You will collect and interpret performance data, present insights to management, and drive process improvements to meet department and company objectives.

The role requires strong communication and leadership across teams, with a focus on delivering results and maintaining high-quality standards. The position emphasizes scheduling, staffing, employee development, and maintaining