Customer Accounts & Renewals Specialist

Talent Acquisition/Human Resources, The Aaron's Family of Companies; South Carolina; Vor Ort; USD 18.000 - 19.000; Vollzeit

Benefits dieser Stelle

On-demand pay

Excellent career advancement

Paid time off

Health insurance

401(k) with matching

Employee assistance program

Zusammenfassung

Aaron’s Customer Accounts Advisor role focuses on coaching customers to understand lease benefits and drive payments and renewals. The position involves building relationships via phone and in-person interactions to move customers toward ownership of merchandise.

The role offers incentive pay based on performance, a structured benefits package, and training. Flexibility and strong communication are essential in daily store operations across locations.

Qualifikationen

• Must be able to work a schedule that includes varying hours (8:00 am–9:00 pm).
• Ability to handle difficult conversations with customers.
• Capable of meeting daily, weekly, and monthly revenue and renewal goals.

Aufgaben

• Assist Customer Accounts Manager in achieving revenue and renewal goals.
• Maintain accurate customer account records in the store system.
• Build strong relationships to support ownership goals and drive sales.
• Manage collections and renewals by counseling customers by phone or home visits.

Kenntnisse

Strong interpersonal skills

Effective communication

Empathy and active listening

Multitasking and organization

Negotiation and persuasion

Ausbildung

High School diploma

GED

Jobbeschreibung

Aaron’s Customer Accounts Advisor role focuses on coaching customers to understand lease benefits and drive payments and renewals. The position involves building relationships via phone and in-person interactions to move customers toward ownership of merchandise.

The role offers incentive pay based on performance, a structured benefits package, and training. Flexibility and strong communication are essential in daily store operations across locations.