Customer Accounts & Renewals Specialist

Aaron's Inc; Ruston (LA); On-site; USD 17,000 - 18,000; Full time

Benefits offered by this job

On Demand Pay through Dayforce Wallet

Excellent Career Advancement Opportuni

Paid time off, including vacation, s

Sunday off plus one day off during the

Job summary

Aaron’s in Ruston, Louisiana is seeking a Customer Accounts Advisor to drive collections and lease renewals while delivering outstanding service. You will build strong relationships with customers over the phone and in person to move them toward ownership of their merchandise.

The role offers an hourly wage with incentive pay and a comprehensive benefits package, including health, dental, vision, and retirement options, along with paid time off and career advancement opportunities.

Qualifications

• Must be at least 19 years old in the United States.
• Requires a valid driver’s license with satisfactory driving record.
• DOT certification may be required depending on location.

Responsibilities

• Assist the Customer Accounts Manager in achieving revenue and renewal goals.
• Maintain accurate customer account records in the store system.
• Build strong relationships to support ownership goals and drive sales.
• Manage collections and renewals by counseling customers and contacting those with expired agreements.
• Handle merchandise returns and guest deliveries as directed.

Skills

Interpersonal skills

Communication skills

Empathy

Active listening

Negotiation

Brand protection

Education

High school diploma

Job description

Aaron’s in Ruston, Louisiana is seeking a Customer Accounts Advisor to drive collections and lease renewals while delivering outstanding service. You will build strong relationships with customers over the phone and in person to move them toward ownership of their merchandise.

The role offers an hourly wage with incentive pay and a comprehensive benefits package, including health, dental, vision, and retirement options, along with paid time off and career advancement opportunities.