Customer Accounts & Renewals Leader

The Aaron's Company, Inc.; Magee (MS); Sur place; USD 19 000 - 20 000; Plein temps

Avantages offerts par ce poste

On Demand Pay through Dayforce Wallet

Excellent Career Advancement Opportun\

Paid time off, including vacation, etc

Sunday off plus one day off during the

Medical, dental and vision insurance

Health Savings Account and Flexible Sp

401(k) Plan with contribution matching

Employee Assistance Program

Employee Purchase Program

Résumé du poste

Aaron’s in Mississippi is seeking a Customer Accounts Manager to lead the accounts department, drive collections and renewals, and support store operations. You will guide the team to help customers achieve ownership of their merchandise while maintaining records and coordinating with the General Manager.

The role emphasizes customer service, team leadership, and effective communication within a dynamic retail environment. On-site work with comprehensive benefits is provided.

Qualifications

• Strong interpersonal and communication skills required.
• Demonstrated empathy and attentive listening.
• Ability to explain information clearly and handle difficult conversations.
• Proven leadership, multitasking, organizational and negotiation abilities.
• Uphold the Aaron’s Brand and protect company assets.
• Passion for helping others and building personal connections.

Responsabilités

• Lead the customer accounts department to meet daily, weekly and monthly revenue and renewal goals.
• Maintain accurate customer account records in the store system, including payments and history.
• Build strong customer relationships to support ownership goals and drive sales.
• Counsel customers and manage renewals by phone or home visits as required.
• Maintain daily route sheets and weekly maintenance records.
• Load and securely transport products and operate the company vehicle safely.
• Assist the General Manager with account recommendations and lease closures.
• Support the sales team as needed.

Connaissances

Interpersonal skills

Communication skills

Empathy

Active listening

Leadership

Multitasking

Organizational skills

Negotiation

Brand protection

People focus

Description du poste

Aaron’s in Mississippi is seeking a Customer Accounts Manager to lead the accounts department, drive collections and renewals, and support store operations. You will guide the team to help customers achieve ownership of their merchandise while maintaining records and coordinating with the General Manager.

The role emphasizes customer service, team leadership, and effective communication within a dynamic retail environment. On-site work with comprehensive benefits is provided.