Customer Accounts Manager - Growth & Renewals

Aaron's; LaGrange (GA); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Dayforce Wallet pay

Career advancement

PTO

Sunday off

Health insurance

HSA/FSA

401(k) matching

EAP

Employee Purchase Program

Job summary

Aaron’s Customer Accounts Manager role drives the accounts department to meet daily, weekly and monthly revenue and renewal goals, by counseling customers and coordinating collections and lease renewals under the direction of the General Manager.

You will build strong customer relationships, maintain accurate account records, support store operations, and lead a team with strong interpersonal, leadership and negotiation skills. This position offers $16 per hour plus incentive pay.

Qualifications

• Must be at least 21 years old in the United States.
• Requires a valid state driver’s license and a satisfactory MVR.
• DOT certification may be required at location.
• Flexible schedule from 8:00 am to 9:00 pm.
• Able to lift up to 50 lbs solo and up to 300 lbs with assistance.

Responsibilities

• Lead the customer accounts department to achieve daily, weekly and monthly revenue and renewal goals.
• Maintain accurate customer account records in the store system.
• Build strong customer relationships to support ownership goals and drive sales.
• Manage collections and renewals by counseling customers and contacting those with expired or unrenewed agreements.
• Maintain accurate daily route sheets and weekly maintenance sheets.
• Load and securely handle product and operate the company vehicle.
• Support General Manager with account recommendations and closing lease agreements.
• Support sales team as needed.

Skills

Strong interpersonal and communication

Empathy and active listening

Leadership

Multitasking

Negotiation/Persuasion

Education

High School diploma or equivalent

Job description

Aaron’s Customer Accounts Manager role drives the accounts department to meet daily, weekly and monthly revenue and renewal goals, by counseling customers and coordinating collections and lease renewals under the direction of the General Manager.

You will build strong customer relationships, maintain accurate account records, support store operations, and lead a team with strong interpersonal, leadership and negotiation skills. This position offers $16 per hour plus incentive pay.