Customer Accounts & Lease Renewal Specialist

Aarons; Peoria (AZ); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Paid time off

Medical, dental and vision insurance

401(k) plan with matching

Job summary

Aaron’s in Peoria, AZ is hiring for a Customer Account Advisor. The role involves managing customer accounts, contacting customers about renewals, and supporting revenue and renewal goals in a retail environment.

The position requires strong interpersonal skills, the ability to multitask, and a focus on timely lease payments. Benefits and a comprehensive total rewards package are provided.

Qualifications

• Must be 21+ with valid state Driver’s License and DOT requirements satisfied.
• Retail or customer service experience preferred.
• Excellent interpersonal and communication skills.

Responsibilities

• Maintain and update customer accounts in store system.
• Contact customers with expired leases via visits or calls.
• Encourage timely lease renewals and payments.
• Support revenue and renewal goals with the Account Manager.
• Assist with merchandise returns and deliveries as directed.

Skills

Empathy

Active listening

Effective communication

Conflict resolution

Multi-tasking

Organization

Negotiation

Persuasion

Education

High School diploma

Job description

Aaron’s in Peoria, AZ is hiring for a Customer Account Advisor. The role involves managing customer accounts, contacting customers about renewals, and supporting revenue and renewal goals in a retail environment.

The position requires strong interpersonal skills, the ability to multitask, and a focus on timely lease payments. Benefits and a comprehensive total rewards package are provided.