Customer Accounts Leader - Renewals & Ownership Growth

Clear Destination Inc.; Bend (OR); On-site; USD 25,000 - 26,000; Full time

Benefits offered by this job

On Demand Pay

Career Advancement

Paid Time Off

Sundays Off

Medical Insurance

HSA/FSA

401(k) Match

EAP

Employee Purchase Program

Job summary

Aaron's is seeking a Customer Accounts Manager in Bend, OR to lead our customer accounts team and drive collections and lease renewals. The role focuses on owning the revenue and renewal process while supporting store operations and the sales team.

The position offers an hourly wage with performance-based incentive pay and a benefits package including insurance, HSA/FSA, and a 401(k). Strong leadership and communication skills are essential.

Qualifications

• Must be 21+ years in US (18+ in Canada).
• Valid driver's license with clean record.
• DOT certification if required by location (US).
• Ability to work hours 8:00–21:00.
• Lift up to 50 lbs solo; up to 300 lbs with assistance.

Responsibilities

• Lead customer accounts to meet daily/weekly/monthly revenue and renewal goals.
• Maintain accurate customer account records in store system.
• Build strong customer relationships to support ownership goals.
• Counsel and contact customers with expired/unrenewed agreements by phone or in person.
• Support daily operations and sales efforts as needed.

Skills

Interpersonal skills

Communication

Empathy

Leadership

Negotiation

Brand protection

Education

High School diploma or GED

Job description

Aaron's is seeking a Customer Accounts Manager in Bend, OR to lead our customer accounts team and drive collections and lease renewals. The role focuses on owning the revenue and renewal process while supporting store operations and the sales team.

The position offers an hourly wage with performance-based incentive pay and a benefits package including insurance, HSA/FSA, and a 401(k). Strong leadership and communication skills are essential.