Customer Accounts Leader - Lease Renewals & Ownership

Aaron Sales And Leasing; Independence (MO); On-site; USD 24,000 - 25,000; Full time

Benefits offered by this job

On Demand Pay through Dayforce Wallet

Excellent Career Advancement Opportuni

Paid time off

Sunday off

Medical, dental and vision insurance

Health Savings Account and Flexible Sp

401(k) Plan with matching

Employee Assistance Program

Employee Purchase Program

Job summary

Aaron Sales And Leasing in Independence, MO is seeking a Customer Accounts Manager to lead the accounts department, focusing on collections, renewals, and helping customers achieve ownership of merchandise.

The role offers an incentive-based pay component in addition to an hourly wage. You’ll work with a team across store operations and customer service to drive performance and customer satisfaction.

Qualifications

• Must be at least 21 years old in the United States (18 in Canada).
• Requires a valid state driver’s license and clean driving record.
• DOT certification may be required in location.
• Able to work hours 8:00 am–9:00 pm.
• Able to lift up to 50 lbs alone and up to 300 lbs with assistance.

Responsibilities

• Lead the customer accounts department to meet daily, weekly and monthly revenue and renewal goals.
• Maintain accurate customer account records in the store system.
• Build strong customer relationships to support ownership goals and drive sales.
• Manage collections and renewals by counseling customers and contacting those with expired or unrenewed agreements.
• Maintain accurate daily route sheets and weekly maintenance sheets.
• Load, secure products and safely operate the company vehicle.
• Support General Manager with account recommendations and lease closings.
• Support sales team as needed.

Skills

Interpersonal skills

Communication skills

Empathy

Leadership

Brand protection

People connection

Education

High School diploma, GED or equivalent

Job description

Aaron Sales And Leasing in Independence, MO is seeking a Customer Accounts Manager to lead the accounts department, focusing on collections, renewals, and helping customers achieve ownership of merchandise.

The role offers an incentive-based pay component in addition to an hourly wage. You’ll work with a team across store operations and customer service to drive performance and customer satisfaction.