Customer Accounts Lead — Renewals & Ownership

Aaron Sales And Leasing; Topeka (KS); On-site; USD 19,000 - 22,000; Full time

Benefits offered by this job

On Demand Pay through Dayforce Wallet

Excellent Career Advancement Opportuni

Paid time off including vacation, sick

Holidays off

Medical, dental and vision insurance

Health Savings Account and Flexible Sp

401(k) Plan with matching

Employee Assistance Program

Employee Purchase Program

Job summary

Aaron Sales And Leasing is seeking a Customer Accounts Manager in Topeka, KS. The role focuses on leading the customer accounts department to achieve collections and lease renewal targets while guiding the team to help customers own their merchandise.

It includes opportunities to influence store operations and collaborate with the General Manager on various duties, with a comprehensive benefits package and incentive pay eligible based on performance.

Qualifications

• Must be at least 19 years of age for US positions and at least 18 in Canada.
• Requires a valid state driver’s license and satisfactory driving record.
• DOT certification if required at the location.
• Able to work a schedule from 8:00 am to 9:00 pm.
• Able to lift up to 50 lbs alone and up to 300 lbs with assistance.

Responsibilities

• Lead the customer accounts department to meet daily, weekly and monthly revenue and renewal goals.
• Maintain accurate customer account records in the store system and history.
• Build strong customer relationships to support ownership goals and drive sales.
• Counsel customers on collections and renewals by phone or home visits as needed.
• Maintain daily route sheets and weekly maintenance records.
• Load, secure product and safely operate the company vehicle.
• Support General Manager with account recommendations and closing lease agreements.
• Support sales team as needed.

Skills

Interpersonal skills

Communication

Empathy

Active listening

Leadership

Multitasking

Organization

Negotiation

Brand integrity

Customer focus

Education

High School diploma

Job description

Aaron Sales And Leasing is seeking a Customer Accounts Manager in Topeka, KS. The role focuses on leading the customer accounts department to achieve collections and lease renewal targets while guiding the team to help customers own their merchandise.

It includes opportunities to influence store operations and collaborate with the General Manager on various duties, with a comprehensive benefits package and incentive pay eligible based on performance.