Customer Accounts Lead - Renewals, Ownership

Aaron's, Inc.; Bonham (TX); Hybrid; USD 28,000 - 30,000; Full time

Benefits offered by this job

On Demand Pay through Dayforce Wallet

Excellent Career Advancement

Paid time off

Sundays off

Medical, dental and vision insurance

Health Savings Account

Flexible Spending Accounts

401(k) Plan with contribution matching

Employee Assistance Program

Employee Purchase Program

Job summary

Aaron’s, Inc. in Bonham, Texas is seeking a Customer Accounts Manager to lead the accounts department, focus on collections and lease renewals, and support store operations under the General Manager.

The role emphasizes building customer relationships to help ownership of merchandise and achieving revenue and renewal targets, with diverse responsibilities and a performance-based incentive plan.

Qualifications

• Must be at least 19 years old in the U.S. and have a valid driver’s license with acceptable MVR.
• DOT certification may be required depending on location.
• Able to work 8:00 am–9:00 pm hours.

Responsibilities

• Lead the customer accounts department to meet revenue and renewal goals daily, weekly and monthly.
• Maintain accurate customer account records in the store system and track payments.
• Build strong relationships to support ownership goals and drive sales.
• Manage collections and renewals by contacting customers by phone or home visit.
• Maintain daily route and weekly maintenance sheets.
• Load, secure products, and operate the company vehicle safely.
• Support the General Manager with account recommendations and lease closures.
• Assist the sales team as needed.

Skills

Interpersonal skills

Communication skills

Empathy

Leadership

Multitasking

Organization

Negotiation

Brand protection

Education

High School Diploma

GED

Job description

Aaron’s, Inc. in Bonham, Texas is seeking a Customer Accounts Manager to lead the accounts department, focus on collections and lease renewals, and support store operations under the General Manager.

The role emphasizes building customer relationships to help ownership of merchandise and achieving revenue and renewal targets, with diverse responsibilities and a performance-based incentive plan.