Customer Accounts Lead: Renewals & Growth

The Aaron's Company, Inc.; Riverview (FL); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

On-demand pay

Career advancement

Paid time off

Sundays off

Health insurance

Health Savings Account

401(k) match

Employee assistance program

Employee purchase program

Job summary

The Aaron’s Company, Inc. is hiring a Customer Accounts Manager in Riverview, FL. The role leads the customer accounts department to drive revenue and renewal goals while supporting store operations and ownership of merchandise.

We offer on-demand pay, career advancement, paid time off, Sundays off, medical/dental/vision insurance, HSAs, 401(k) with matching, EAP, and an Employee Purchase Program. Competitive pay and incentive potential accompany a team-oriented environment.

Qualifications

• Must be at least 21 years of age in the United States and 18 in Canada.
• Requires a valid state driver’s license and compliance with policy, including MVR.
• Must be able to be DOT certified if required in location.
• Able to work hours 8:00 am–9:00 pm.
• Able to lift up to 50 lbs on your own and up to 300 lbs with assistance.

Responsibilities

• Lead the customer accounts department to meet daily, weekly and monthly revenue and renewal goals.
• Maintain accurate customer account records in the store system, including payment appointments and history.
• Build strong customer relationships to support ownership goals and drive sales.
• Manage collections and renewals by counseling customers by phone or home visits as required.
• Maintain daily route sheets and weekly maintenance sheets.
• Load, secure product, and safely operate the company vehicle.
• Support General Manager with lease closings and account recommendations.

Skills

Interpersonal skills

Empathy

Clear communication

Leadership & multitasking

Brand & assets

People connections

Education

High School diploma, GED or equivalent

Job description

The Aaron’s Company, Inc. is hiring a Customer Accounts Manager in Riverview, FL. The role leads the customer accounts department to drive revenue and renewal goals while supporting store operations and ownership of merchandise.

We offer on-demand pay, career advancement, paid time off, Sundays off, medical/dental/vision insurance, HSAs, 401(k) with matching, EAP, and an Employee Purchase Program. Competitive pay and incentive potential accompany a team-oriented environment.