Customer Accounts Lead: Renewals & Growth

Aaron's; Deming (NM); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Dayforce Wallet On Demand Pay

Career advancement opportunities

Paid time off

Sundays off

Medical, dental and vision insurance

Health Savings Account

Flexible Spending Accounts

401(k) with matching

Employee Assistance Program

Employee Purchase Program

Job summary

Aaron’s is seeking a Customer Accounts Manager in Deming, NM to lead the customer accounts department and drive performance in collections and lease renewals. You will influence team performance to help customers achieve ownership of merchandise and support store operations with diverse duties.

Ideal candidates bring strong interpersonal skills, leadership ability, and a customer-focused mindset. The role includes fielding calls, in-person visits, and coordinating with the General Manager to

Qualifications

• Must be at least 21 years old in the United States (18 in Canada).
• Requires a valid state driver’s license and satisfactory driving record (MVR).
• DOT certification if required for location.
• Able to work hours 8:00 am – 9:00 pm.
• Able to lift up to 50 lbs. unaided and up to 300 lbs. with assistance.

Responsibilities

• Lead the customer accounts department to meet daily, weekly and monthly revenue and renewal goals.
• Maintain accurate customer account records in the store system (payments, history).
• Build strong customer relationships to support ownership goals and drive sales.

Skills

Strong interpersonal and communication

Leadership

Empathy

Negotiation/persuasion

Customer service

Team motivation

Education

High School diploma, GED or equivalent

Job description

Aaron’s is seeking a Customer Accounts Manager in Deming, NM to lead the customer accounts department and drive performance in collections and lease renewals. You will influence team performance to help customers achieve ownership of merchandise and support store operations with diverse duties.

Ideal candidates bring strong interpersonal skills, leadership ability, and a customer-focused mindset. The role includes fielding calls, in-person visits, and coordinating with the General Manager to