Customer Accounts Lead: Collections & Renewals

The Aaron's Company, Inc.; Philadelphia (Philadelphia County); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Paid time off

Medical, dental and vision insurance

401(k) plan with matching

Job summary

Aaron’s is hiring a Customer Accounts Manager in the United States to lead the accounts department and drive collections and lease renewals. You’ll influence store performance, nurture customer relationships, and support ownership goals while performing a wide array of duties under the General Manager’s direction.

We offer competitive pay, incentive opportunities, and a comprehensive benefits package. The role requires strong leadership, communication, and multitasking skills in a fast-paced

Qualifications

• Two years of college or two years of management experience preferred.
• High School diploma or equivalent preferred.
• Excellent interpersonal and communication skills.
• Ability to lift up to 50 lbs. and up to 300 lbs with dolly.

Responsibilities

• Attainment and upkeep of customers’ accounts in the store system.
• Assist General Manager with account recommendations and payment history.
• Lead the accounts staff to meet daily/weekly/monthly goals.
• Build customer relationships to support ownership goals.
• Manage collections and lease/merchandise renewals.
• Review lease agreements and secure signatures.

Skills

Leadership

Multitasking

Organization

Negotiation

Interpersonal skills

Communication skills

Telephone etiquette

Computer skills

Education

High School diploma or equivalent

Two years of college or management experience

Job description

Aaron’s is hiring a Customer Accounts Manager in the United States to lead the accounts department and drive collections and lease renewals. You’ll influence store performance, nurture customer relationships, and support ownership goals while performing a wide array of duties under the General Manager’s direction.

We offer competitive pay, incentive opportunities, and a comprehensive benefits package. The role requires strong leadership, communication, and multitasking skills in a fast-paced