Customer Account & Orders Specialist

Parker Hannifin; Danville (KY); In loco; USD 50.000 - 70.000; Tempo pieno

Descrizione del lavoro

Parker Hannifin in the United States is seeking a Customer Account Representative to manage day-to-day customer requirements, process orders and quotes, and coordinate with internal teams to ensure accurate entry and timely communication. You will review purchase orders, enter data into ERP, raise quotes, and resolve issues to deliver excellent service while maintaining contract terms and pricing accuracy.

This role emphasizes strong communication, attention to detail, and the ability to work

Competenze

• Experience managing customer orders and quotations.
• Ability to review orders for pricing, lead times, and terms.
• Proven track record in cross-functional coordination.
• Strong written and verbal communication.

Mansioni

• Monitor CRM, shared email, and portals to respond in line with targets.
• Review purchase orders for prices, quantities, lead times, and terms.
• Enter and manage orders, credits, and debits in ERP.
• Raise quotes and prepare customer documentation.
• Resolve disputes related to warranties, delivery, or quantities.
• Communicate status of orders to customers and internal stakeholders.
• Identify and route sales opportunities through the order process.
• Ensure compliance with applicable regulations and company T&Cs.

Conoscenze

CRM proficiency

ERP systems

Order management

Customer service

Communication skills

Attention to detail

Strumenti

CRM software

EDI systems

ERP platform

Descrizione del lavoro

Parker Hannifin in the United States is seeking a Customer Account Representative to manage day-to-day customer requirements, process orders and quotes, and coordinate with internal teams to ensure accurate entry and timely communication. You will review purchase orders, enter data into ERP, raise quotes, and resolve issues to deliver excellent service while maintaining contract terms and pricing accuracy.

This role emphasizes strong communication, attention to detail, and the ability to work