Account Specialist: Customer Service & Orders

Parker Hannifin; Peoria (IL); On-site; USD 27,552 - 46,838; Full time

Benefits offered by this job

Medical, Prescription, Dental, Vision

401(k) Plan with company matching

Tuition reimbursement

Paid Time Off

Paid Holidays

Career development

Job summary

Parker Hannifin in Peoria, IL is seeking a customer service professional to administer accounts, interpret requests, monitor delivery, research credits, and prepare quotes for value-added services.

The role requires coordinating with manufacturing/shipping, handling inquiries, and maintaining records to ensure on-time delivery and high customer satisfaction; 1–2 years of related experience preferred.

Qualifications

• High School Graduation or GED; degree preferred.
• 1–2 years of related customer service experience.
• Proficiency with MS Office applications and basic data entry.

Responsibilities

• Enter customer orders into computer system and verify information.
• Respond quickly and accurately to customer requests.
• Act as liaison between customer and production to expedite orders.

Skills

Accuracy

Active Listening

Detail Oriented

Organized

Problem Solving

Communication, Oral

Communication, Written

Customer Oriented

Accountability

Sales Ability

Education

GED or High School Diploma

Tools

Microsoft Office (Word, Excel, PowerPoint)

Lotus Notes/Outlook

Job description

Parker Hannifin in Peoria, IL is seeking a customer service professional to administer accounts, interpret requests, monitor delivery, research credits, and prepare quotes for value-added services.

The role requires coordinating with manufacturing/shipping, handling inquiries, and maintaining records to ensure on-time delivery and high customer satisfaction; 1–2 years of related experience preferred.