Customer Service & Account Solutions Specialist

Parker Hannifin; Washington (MO); On-site; USD 38,000 - 52,000; Full time

Job summary

Parker Hannifin is seeking a Customer Service Representative to manage medium-complexity customer service accounts within the division, ensuring objectives are met and performance expectations are achieved. Extensive internal and external communication is required to direct and oversee assigned accounts.

After training, the role involves order entry, scheduling, price inquiries, and coordination of specifications, with opportunities in forecasting, problem solving, and project support across

Qualifications

• Candidates must have excellent written and oral communication skills; self-motivated behavior and the ability to work in a team environment.
• High school diploma is required.
• Computer skills including a working knowledge of Microsoft Office (Word and Excel), working knowledge of the MSS.

Responsibilities

• Customer Service Representative, experienced position.
• Various duties include, order entry, order management, scheduling, price inquires, professional phone & email communication, specification coordination, expediting, demand forecasting, customer service escalation, problem solving, project management, and other tasks as assigned by the Division Customer Service Manager.
• After an initial training period, the job will include contact with internal and external customers via phone, fax and email.

Skills

Communication skills

Teamwork

Self-motivation

Education

High school diploma

Tools

Microsoft Office (Word & Excel)

Job description

Parker Hannifin is seeking a Customer Service Representative to manage medium-complexity customer service accounts within the division, ensuring objectives are met and performance expectations are achieved. Extensive internal and external communication is required to direct and oversee assigned accounts.

After training, the role involves order entry, scheduling, price inquiries, and coordination of specifications, with opportunities in forecasting, problem solving, and project support across