Customer Service & Order Management Specialist

Parker Hannifin Corporation; Washington (MO); On-site; USD 40,000 - 56,000; Full time

Job summary

Parker Hannifin is seeking a dedicated Customer Service Representative to manage medium to high complexity accounts and ensure service excellence. You will handle orders, pricing, scheduling, and communication with customers, coordinating with internal teams to meet performance targets.

Following training, you will engage with internal and external customers via phone, fax, and email, resolving inquiries and supporting project coordination to support division goals.

Qualifications

• Excellent written and oral communication skills; self-motivated behavior and the ability to work in a team.
• High school diploma is required.
• Computer skills including a working knowledge of Microsoft Office (Word and Excel), working knowledge of the MSS.

Responsibilities

• Customer Service Representative, experienced position.
• Various duties include, order entry, order management, scheduling, price inquires, professional phone & email communication, specification coordination, expediting, demand forecasting, customer service escalation, problem solving, project management, and other tasks as assigned by the Division Customer Service Manager.
• After an initial training period, the job will include contact with internal and external customers via phone, fax and email.

Skills

Communication skills

Self-motivated

Teamwork

Education

High school diploma

Tools

Microsoft Office

Word

Excel

Job description

Parker Hannifin is seeking a dedicated Customer Service Representative to manage medium to high complexity accounts and ensure service excellence. You will handle orders, pricing, scheduling, and communication with customers, coordinating with internal teams to meet performance targets.

Following training, you will engage with internal and external customers via phone, fax, and email, resolving inquiries and supporting project coordination to support division goals.