Custom Framing Studio Lead - Sales & Team Coach

Michaels; San Tan Valley (AZ); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

401(k) with employer match

Employee discounts

Discount programs

Job summary

Michaels in San Tan Valley, AZ is seeking a Store Lead to guide a framing team and deliver outstanding customer service. You will coach associates, manage daily operations, and ensure framing solutions meet customer needs while maintaining store standards and driving sales.

This role requires hands-on leadership in a fast-paced retail environment, willingness to work nights and weekends, and a commitment to safety and teamwork.

Qualifications

• Basic computer skills.
• Previous custom framing experience preferred.
• Retail management experience.
• Experience leading a sales team.

Responsibilities

• Lead and coach a framing team to build customer relationships and framing solutions.
• Assist Store Manager in planning workload and driving custom framing sales.
• Achieve KPIs and coach team to meet framing and sales targets.
• Oversee inventory, shrink, and safety programs and store operations.
• Support interview, onboarding, coaching, and performance management of team.

Skills

Retail management

Framing experience

Team leadership

Customer service

Sales coaching

Job description

Michaels in San Tan Valley, AZ is seeking a Store Lead to guide a framing team and deliver outstanding customer service. You will coach associates, manage daily operations, and ensure framing solutions meet customer needs while maintaining store standards and driving sales.

This role requires hands-on leadership in a fast-paced retail environment, willingness to work nights and weekends, and a commitment to safety and teamwork.