Custom Framing Team Lead - Sales & Service

Michaels Stores; Mesa (AZ); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

401(k) with employer match

Employee Assistance Program

medical

dental

vision coverage

telemedicine services

flexible spending accounts

commuter benefits

tuition assistance

adoption assistance

various voluntary insurance options

employee discounts

partner discount programs

Job summary

Michaels Stores in Mesa, AZ is seeking a Store Leader to guide a framing team, drive sales, and deliver high-quality custom framing solutions. You will coach associates, manage daily operations, and ensure customer satisfaction while upholding store standards and safety.

Ideal candidates have retail management experience and a proven ability to lead a sales team, with a focus on delivering framing solutions and excellent service.

Qualifications

• Basic computer skills required.

Responsibilities

• Lead and coach a team of framers to build customer relationships and framing solutions.
• Drive custom framing sales and ensure on-time delivery of projects.
• Assist customers in creating memorable framing solutions for their art.
• Manage and supervise daily store operations and SOP adherence.
• Participate in interviewing, onboarding, coaching and training of new team members.
• Promote company values and provide excellent customer service.

Skills

Basic computer skills

Job description

Michaels Stores in Mesa, AZ is seeking a Store Leader to guide a framing team, drive sales, and deliver high-quality custom framing solutions. You will coach associates, manage daily operations, and ensure customer satisfaction while upholding store standards and safety.

Ideal candidates have retail management experience and a proven ability to lead a sales team, with a focus on delivering framing solutions and excellent service.