Crypto Technical Account Manager: Strategic Growth Partner

Stripe, Inc.; San Francisco (CA); On-site; USD 140,000 - 210,000; Full time

Job summary

Stripe, Inc. is seeking a Technical Account Manager for Crypto to manage the technical relationship with Stripe Crypto's largest crypto-native customers, including Bridge and Privy.

You will be the technical expert trusted by accounts, coordinating across Engineering, Product, and GTM teams to resolve complex challenges and drive growth. You will develop runbooks, lead quarterly reviews, and provide self-service technical documentation to reduce friction and accelerate adoption of Stripe crypto

Qualifications

• 5+ years in enterprise-level, client-facing technical roles such as Technical Account Management or Solutions Engineering.
• Strong experience with RESTful APIs and webhooks; ability to explain API concepts to technical and non-technical stakeholders.
• Working familiarity with stablecoins and blockchain fundamentals.

Responsibilities

• Serve as the primary technical point of contact and trusted advisor for a set of strategic crypto accounts; build durable relationships with Engineering, Payments Operations, and Product stakeholders.
• Lead complex technical troubleshooting and incident response for assigned accounts; own communications until resolution.
• Partner with GTM and other user-facing teams to deliver a coordinated experience across accounts; combine technical ownership with commercial strategy.

Skills

RESTful APIs

Webhooks

Communication

Blockchain basics

Incident response

Cross-functional collaboration

Technical account management

Tools

None

Job description

Stripe, Inc. is seeking a Technical Account Manager for Crypto to manage the technical relationship with Stripe Crypto's largest crypto-native customers, including Bridge and Privy.

You will be the technical expert trusted by accounts, coordinating across Engineering, Product, and GTM teams to resolve complex challenges and drive growth. You will develop runbooks, lead quarterly reviews, and provide self-service technical documentation to reduce friction and accelerate adoption of Stripe crypto