Cruise Ship Server - Guest Experience & Service Pro

Hornblower; New York (NY); On-site; USD 25,000 - 33,000; Full time

Job summary

Hornblower is seeking a Server to provide exceptional hospitality and dining service aboard our Coast Guard-inspected vessels in New York. You will greet guests, take orders, serve food and beverages, and ensure safety and cleanliness across dining areas.

The ideal candidate has a high school diploma, 1 year of high-volume restaurant experience, and strong communication and organizational skills; ability to lift, stand long hours, and work flexible schedules including nights, weekends, and

Qualifications

• High school diploma or equivalent required.
• One year experience in high volume restaurant preferred.
• Strong customer service, organization, and interpersonal skills.
• Proficiency with Microsoft Office Suites.

Responsibilities

• Provide exceptional hospitality to guests and coworkers as prescribed in our service systems, RESPECT.
• Greet guests and serve food and beverages in a timely fashion.
• Accurately take orders and enter them into the point-of-sale system.
• Maintain the cleanliness and safety of all common areas and service stations.
• Participate in the celebration and entertainment experience of the guest.
• Set up and break down dining room and service stations as prescribed; this requires movement of dining cabin furniture.
• Accurately collect payment from guests for on-board purchases.
• Provide information to guests including menu descriptions, order of service, entertainment options, cruise route and points of interest.

Skills

Customer service

Organization

Interpersonal skills

Microsoft Office

Education

High school diploma or equivalent

Tools

Microsoft Office Suites

Job description

Hornblower is seeking a Server to provide exceptional hospitality and dining service aboard our Coast Guard-inspected vessels in New York. You will greet guests, take orders, serve food and beverages, and ensure safety and cleanliness across dining areas.

The ideal candidate has a high school diploma, 1 year of high-volume restaurant experience, and strong communication and organizational skills; ability to lift, stand long hours, and work flexible schedules including nights, weekends, and