Cruise Sales Concierge

NCL Bahamas Ltd.; North Carolina; On-site; USD 32,000 - 52,000; Full time

Job summary

Norwegian Cruise Line Holdings Ltd. is seeking a Sales Representative to unlock travel opportunities with direct consumers by initiating calls and managing leads.

You will present cruise options, explain pricing and promotions, and aim to close sales while building lasting customer relationships. The role requires strong verbal communication, product knowledge, and the ability to thrive in a high-energy, goal-driven sales environment.

Qualifications

• Excellent verbal communication with direct guests on the telephone and internal teams.
• Strong knowledge of Norwegian Cruise Line products, fleet and itineraries.
• Ability to multi-task in a fast-paced, quota-driven sales environment.

Responsibilities

• Promotes sales to direct consumers by initiating calls and following up on leads to meet revenue goals.
• Builds relationships and maintains a customer contact database to identify trends and opportunities.
• Communicates product features, pricing, promotions, and itineraries to customers and closes sales.

Skills

Verbal communication

Customer service

Sales skills

Product knowledge

Multitasking

Dress code adherence

Education

High School Diploma or equivalent

Bachelor’s degree in Marketing/Business Admin or related field

Job description

Norwegian Cruise Line Holdings Ltd. is seeking a Sales Representative to unlock travel opportunities with direct consumers by initiating calls and managing leads.

You will present cruise options, explain pricing and promotions, and aim to close sales while building lasting customer relationships. The role requires strong verbal communication, product knowledge, and the ability to thrive in a high-energy, goal-driven sales environment.