Cruise Experience Sales Consultant

NCL Bahamas Ltd.; North Carolina; On-site; USD 40,000 - 60,000; Full time

Job summary

Norwegian Cruise Line Holdings Ltd. is seeking a sales-oriented professional to promote cruise products to direct consumers. You will initiate calls, follow up on leads, and tailor travel options to meet client needs while maintaining strong customer relationships.

The role emphasizes meeting retention goals and revenue targets, with opportunities to upsell upgrades and onboard credits. A high-energy, goal-driven environment and professional dress code are expected.

Qualifications

• Excellent verbal communication skills for telephone and in-person interactions.
• Strong knowledge of Norwegian Cruise Line products, fleet and itineraries.
• Ability to multi-task in a high-energy, sales-driven environment.
• Adherence to a strictly enforced dress code.

Responsibilities

• Promotes sales to direct consumers by initiating calls and following up on leads.
• Identify travel needs and present Norwegian Cruise Line products and itineraries.
• Maintain client relationships to meet retention goals and revenue targets.
• Participate in team meetings and sales training to refine techniques.

Skills

Verbal communication

Product knowledge

Ship itineraries

Multi-tasking

Goal/quota driven

Dress code adherence

Education

Bachelor's degree in Marketing, Business Administration or related field

High School Diploma or equivalent

Job description

Norwegian Cruise Line Holdings Ltd. is seeking a sales-oriented professional to promote cruise products to direct consumers. You will initiate calls, follow up on leads, and tailor travel options to meet client needs while maintaining strong customer relationships.

The role emphasizes meeting retention goals and revenue targets, with opportunities to upsell upgrades and onboard credits. A high-energy, goal-driven environment and professional dress code are expected.