Cruise Travel Sales Consultant

Norwegian Cruise Line Holdings Ltd.; Florida; On-site; USD 40,000 - 60,000; Full time

Job summary

Norwegian Cruise Line Holdings Ltd. is seeking a proactive sales professional to promote cruise products to direct consumers by initiating calls from leads and prospects. You will build relationships, understand client travel needs, explain itineraries and promotions, and work toward meeting revenue goals.

You will maintain a contact database, participate in team meetings and campaigns, and stay knowledgeable about fleet itineraries to tailor recommendations and drive customer satisfaction.

Qualifications

• Minimum one year of sales experience; 2 years sales experience preferred.
• Cruise sales experience a plus.
• Must have strong verbal communication and product knowledge.

Responsibilities

• Promotes sales to direct consumers by initiating calls, acting on leads and/or prospects to identify travel needs and present Norwegian Cruise Line products.
• Establishes and maintains quality customer relationships to meet retention goals and close sales.
• Builds and maintains relationships with new and existing consumers.
• Maintains prospect lists/contact database to identify client travel trends and promote products.
• Articulates cruise product features, benefits, pricing and promotions including itineraries and onboard amenities.
• Attends daily team meetings and sales training and participates in mass email campaigns.
• Performs other job related functions as assigned.

Skills

Verbal communication

Product knowledge

Multi-tasking

Dress code adherence

Education

High School Diploma or equivalent

Bachelor's degree in Marketing, Business Administration or related field preferred

Job description

Norwegian Cruise Line Holdings Ltd. is seeking a proactive sales professional to promote cruise products to direct consumers by initiating calls from leads and prospects. You will build relationships, understand client travel needs, explain itineraries and promotions, and work toward meeting revenue goals.

You will maintain a contact database, participate in team meetings and campaigns, and stay knowledgeable about fleet itineraries to tailor recommendations and drive customer satisfaction.