Cruise Travel Sales Consultant

Norwegian Cruise Line Holdings Ltd.; Miami (FL); On-site; USD 40,000 - 70,000; Full time

Job summary

Norwegian Cruise Line Holdings Ltd. in Miami, FL is seeking energetic sales professionals to join its direct-to-consumer cruise sales team.

You will identify traveler needs, present cruise options, build rapport, and drive revenue while delivering exceptional guest service.

This role blends product knowledge with proactive outreach and teamwork in a fast-paced, goal-driven environment. Prior cruise or travel sales experience is preferred.

Qualifications

• Must have excellent verbal communication skills to interact with guests on the telephone.
• Demonstrates strong knowledge of Norwegian Cruise Line products, itineraries and fleet.
• Able to multi-task in a high-energy, quota-driven sales environment.
• Dress code must be followed as required.

Responsibilities

• Promotes sales to direct consumers by initiating calls and presenting cruise options.
• Builds and maintains quality customer relationships to meet retention goals.
• Maintains prospect lists and identifies client travel trends.
• Articulates cruise features, pricing and promotions to customers.
• Participates in daily team meetings and sales trainings.
• Supports targeted marketing campaigns to specific guest profiles.
• Performs other duties as assigned.

Skills

Verbal communication

Product knowledge

Multi-tasking

Dress code

Education

High School Diploma or equivalent

Bachelor's degree in Marketing or related field preferred

Job description

Norwegian Cruise Line Holdings Ltd. in Miami, FL is seeking energetic sales professionals to join its direct-to-consumer cruise sales team.

You will identify traveler needs, present cruise options, build rapport, and drive revenue while delivering exceptional guest service.

This role blends product knowledge with proactive outreach and teamwork in a fast-paced, goal-driven environment. Prior cruise or travel sales experience is preferred.