CRM Strategy, Governance & Program Lead

Hobbsnews; Franklin (NJ); On-site; USD 120,000 - 150,000; Full time

Benefits offered by this job

Annual Bonus

Medical coverage

401(k) Plan

Job summary

Hobbsnews is looking for a Senior Manager in Franklin, NJ to lead program management and governance for our global CRM initiatives. This role will be pivotal in connecting strategy to execution, ensuring initiatives deliver measurable business value. You will oversee vendor relationships and establish governance frameworks while driving high-quality delivery across teams.

The ideal candidate will have extensive experience in program management and the ability to influence stakeholders across various functions. Join us to help transform healthcare with a focus on strategic innovation and operational excellence.

Qualifications

• 7+ years of experience in program management, transformation delivery, or operations.
• Demonstrated ability to influence without authority in a matrixed environment.
• Proven experience leading multi-workstream initiatives with senior-level visibility.

Responsibilities

• Drive strategic planning and execution for global CRM programs.
• Establish governance frameworks and ensure consistent delivery standards.
• Manage relationships with vendors and oversee contract governance.

Skills

Program management

Governance

Strategic planning

Cross-functional coordination

Vendor management

Education

Bachelor's degree in Business, Engineering, or Information Systems

Tools

Salesforce

Job description

Hobbsnews is looking for a Senior Manager in Franklin, NJ to lead program management and governance for our global CRM initiatives. This role will be pivotal in connecting strategy to execution, ensuring initiatives deliver measurable business value. You will oversee vendor relationships and establish governance frameworks while driving high-quality delivery across teams.

The ideal candidate will have extensive experience in program management and the ability to influence stakeholders across various functions. Join us to help transform healthcare with a focus on strategic innovation and operational excellence.