CRM Program Governance Lead | Global Delivery & Strategy

BD; Delaware; On-site; USD 100,000 - 130,000; Full time

Benefits offered by this job

Annual Bonus

Health and Well-being Benefits

Paid time off (PTO)

Job summary

BD is seeking a Senior Manager for Program Management and Governance to oversee the strategic planning and execution of our global CRM initiatives. This role requires a strong leader who can navigate complex programs and ensure alignment across various stakeholders.

Responsibilities include managing multi-workstream initiatives, establishing governance frameworks, and ensuring the delivery of measurable business value across the CRM portfolio.

Qualifications

• 7+ years of experience in program management, transformation delivery, and technology-focused roles.
• Experience leading multi-workstream initiatives.
• Ability to operate effectively in a matrixed environment.

Responsibilities

• Own the overarching Revenue Technology strategic roadmap.
• Lead program governance across the global CRM implementation.
• Manage cross-functional stakeholder alignment.

Skills

Leadership

Program Management

Governance

Communication

Analytical Skills

Stakeholder Management

Education

Bachelor’s degree in Business, Engineering, Information Systems, or related field

Tools

Salesforce

Job description

BD is seeking a Senior Manager for Program Management and Governance to oversee the strategic planning and execution of our global CRM initiatives. This role requires a strong leader who can navigate complex programs and ensure alignment across various stakeholders.

Responsibilities include managing multi-workstream initiatives, establishing governance frameworks, and ensuring the delivery of measurable business value across the CRM portfolio.