CRM Program Governance Lead | Global Delivery & Strategy

BD; Connecticut; On-site; USD 95,000 - 135,000; Full time

Benefits offered by this job

Annual Bonus

Health and Well-being Benefits

Retirement and Financial Well-being

Life Balance Programs

Job summary

BD is seeking a Senior Manager, Program Management and Governance based in Connecticut. This role is crucial for driving strategic planning, execution, and governance of CRM initiatives. You will own the decision-making forums and ensure alignment across various business segments while monitoring success metrics and optimizing outcomes.

The ideal candidate has a strong background in program management and must demonstrate the ability to influence stakeholders and deliver value through governance frameworks. Join BD to contribute to advancing health technology.

Qualifications

• 7+ years of experience in program management, transformation delivery, consulting, or operations.
• Proven experience leading multi-workstream initiatives with complex dependencies.
• Demonstrated ability to operate effectively in a matrixed environment.

Responsibilities

• Own the overarching Revenue Technology strategic roadmap across CRM.
• Lead key decision forums and steering committees.
• Drive execution across multiple concurrent initiatives.

Skills

Program management

Governance frameworks

Stakeholder communication

Analytical skills

Education

Bachelor’s degree in Business, Engineering, Information Systems, or related field

Tools

Salesforce

Job description

BD is seeking a Senior Manager, Program Management and Governance based in Connecticut. This role is crucial for driving strategic planning, execution, and governance of CRM initiatives. You will own the decision-making forums and ensure alignment across various business segments while monitoring success metrics and optimizing outcomes.

The ideal candidate has a strong background in program management and must demonstrate the ability to influence stakeholders and deliver value through governance frameworks. Join BD to contribute to advancing health technology.