CRM Program Governance Lead | Global Delivery & Strategy

BD; Arizona; On-site; USD 110,000 - 140,000; Full time

Benefits offered by this job

Annual Bonus

Health and Well-being Benefits

Flexible Spending Accounts

Paid time off (PTO)

Educational assistance/tuition reimbursement

Job summary

BD is seeking a Senior Manager, Program Management and Governance. In this role, you will oversee strategic planning, execution, and governance for the global CRM organization, ensuring effective management of initiatives across multiple workstreams.

The ideal candidate will have over 7 years of experience in program management, a strong background in vendor and governance management, and the ability to influence stakeholders efficiently. This position involves a blend of strategic oversight and execution within a collaborative, dynamic environment.

Qualifications

• 7+ years of experience in program management or technology-focused roles.
• Proven experience leading multi-workstream initiatives.
• Demonstrated ability to operate effectively and influence without authority.

Responsibilities

• Drive strategic planning, execution, and governance of global CRM.
• Manage vendor relationships and contract governance.
• Establish governance frameworks and oversee program outcomes.

Skills

Program management

Governance

Vendor management

Stakeholder communication

Decision making

Education

Bachelor's degree in Business, Engineering, or related field

Tools

Salesforce

Job description

BD is seeking a Senior Manager, Program Management and Governance. In this role, you will oversee strategic planning, execution, and governance for the global CRM organization, ensuring effective management of initiatives across multiple workstreams.

The ideal candidate will have over 7 years of experience in program management, a strong background in vendor and governance management, and the ability to influence stakeholders efficiently. This position involves a blend of strategic oversight and execution within a collaborative, dynamic environment.