CRM Analytics & Campaigns Manager

LVMH Group; New York (NY); On-site; USD 90,000 - 120,000; Full time

Job summary

LVMH Group is seeking a CRM Associate Manager to support reporting, campaign execution, and client development initiatives across the Americas region. The role partners with CRM, VIC, Retail, and HQ teams to leverage client data and insights to inform engagement strategies and drive CRM priorities.

Through reporting, analysis, and operational execution, you will identify opportunities to strengthen client recruitment, retention, and long-term engagement while coordinating with store teams on CRM

Qualifications

• 3–5 years of work experience in CRM, customer management, client development, data analytics or related field.
• Experience with CRM platforms and BI reporting tools is preferred.
• Bachelor’s degree in Business, Economics, Analytics, Marketing, or related field required.

Responsibilities

• CRM Reporting & Analytics: Develop and maintain recurring CRM reports and dashboards with timely insights.
• CRM Campaigns & Client Insights: Execute campaigns and build targeted client lists; track results.
• CRM Operations & Retail Support: Maintain data quality and support store teams in CRM tool adoption.

Skills

CRM analytics

Excel

PowerPoint

Data storytelling

Time management

Communication

Independent work

Education

Bachelor’s degree

Tools

CRM platforms

BI tools

Job description

LVMH Group is seeking a CRM Associate Manager to support reporting, campaign execution, and client development initiatives across the Americas region. The role partners with CRM, VIC, Retail, and HQ teams to leverage client data and insights to inform engagement strategies and drive CRM priorities.

Through reporting, analysis, and operational execution, you will identify opportunities to strengthen client recruitment, retention, and long-term engagement while coordinating with store teams on CRM