Critical Environments Operations & Quality Lead

SBM Management Services, LP; Indianapolis (IN); On-site; USD 110,000 - 120,000; Full time

Benefits offered by this job

Comprehensive benefits

Equal opportunity employer

Job summary

SBM Management Services, LP is seeking a Critical Environments Manager to coordinate and direct operations under contractual responsibilities with customers. You will plan, supervise, and maintain program health, while developing quality assurance processes.

Qualifications include an A.A. degree with 2+ years of related experience, bilingual abilities, and strong communication and leadership skills. Occasional travel and a driver’s license may be required.

Qualifications

• Bilingual abilities are a plus.
• Strong written and verbal communication skills.
• Experience in project and time management is required.
• Knowledge of safety, OSHA or related standards is a plus.

Responsibilities

• Coordinate on-site assessments to ensure program effectiveness.
• Recommend improvements to meet SOW and quality standards.
• Investigate client concerns and support RCA activities.
• Monitor quality via on-site and remote assessments.
• Support new account transitions and client inspections.
• Oversee scheduling, training, and auditing activities.
• Prepare routine reports for management.

Skills

Bilingual

Communication skills

Project management

Time management

Leadership

Training

Client relations

Education

A.A. Degree

2+ years experience

Tools

Microsoft Office

Job description

SBM Management Services, LP is seeking a Critical Environments Manager to coordinate and direct operations under contractual responsibilities with customers. You will plan, supervise, and maintain program health, while developing quality assurance processes.

Qualifications include an A.A. degree with 2+ years of related experience, bilingual abilities, and strong communication and leadership skills. Occasional travel and a driver’s license may be required.