Strategic Critical Environments Program Leader

SBM; Chicago (IL); On-site; USD 110,000 - 120,000; Full time

Job summary

SBM is seeking a Critical Environments Manager in the United States to lead on-site operations, coordinate with customers, and drive program quality. This role oversees planning, supervision, and QA processes to sustain contract health and regulatory compliance.

The ideal candidate will have an AA degree with 2+ years of experience, strong communication and project management skills, and a focus on safety and customer satisfaction. Occasional travel may be required.

Qualifications

• AA degree required with 2+ years of experience.
• CPR/AED/First Aid certification a plus.
• Valid driver's license may be required for the position.
• Forklift certification may be required.

Responsibilities

• Coordinate operations to meet SOW and quality service delivery.
• Perform on-site assessments and implement program improvements.
• Manage customer relations and routine reporting to management.
• Conduct trainings and supervise staff to uphold standards.
• Ensure safety, regulatory compliance, and process effectiveness.

Skills

Bilingual

Verbal & written communication

Project management

Customer service

Time management

Education

AA Degree or equivalent

Tools

MS Office

Job description

SBM is seeking a Critical Environments Manager in the United States to lead on-site operations, coordinate with customers, and drive program quality. This role oversees planning, supervision, and QA processes to sustain contract health and regulatory compliance.

The ideal candidate will have an AA degree with 2+ years of experience, strong communication and project management skills, and a focus on safety and customer satisfaction. Occasional travel may be required.