Critical Environments Program Lead

Pacific West Site Services, Inc.; Indiana (PA); Hybrid; USD 110,000 - 120,000; Full time

Benefits offered by this job

Benefits package

Job summary

SBM Management Services, LP seeks a Critical Environments Manager to coordinate operations and direct programs that meet contractual responsibilities and customer expectations. You will develop quality assurance processes and oversee on-site and remote assessments to ensure service excellence.

Responsibilities include supervising teams, conducting training, and driving improvements across programs while maintaining regulatory compliance and strong client relations at all times.

Qualifications

• A.A. degree or equivalent with 2+ years of experience.
• Strong verbal and written communication skills are required.
• Proficiency in Microsoft Office and related tools.

Responsibilities

• Coordinate and direct operations to fulfill contractual responsibilities.
• Plan, supervise, and manage customer relations and program quality.
• Perform on-site assessments and CAPA activities to improve SOW delivery.
• Lead training and scheduling to ensure adequate service levels.
• Ensure compliance with OSHA, ADA, and other regulations.

Skills

Leadership

Communication

Project management

Bilingual

Education

A.A. Degree or equivalent

Tools

Microsoft Office

Job description

SBM Management Services, LP seeks a Critical Environments Manager to coordinate operations and direct programs that meet contractual responsibilities and customer expectations. You will develop quality assurance processes and oversee on-site and remote assessments to ensure service excellence.

Responsibilities include supervising teams, conducting training, and driving improvements across programs while maintaining regulatory compliance and strong client relations at all times.