Critical 911 Call Taker - Start a Life-Saving Career (24/7)

Public Safety Dispatch Network; Zachary (LA); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Health insurance

Retirement contributions

Paid leave

Employee-assistance programs

Continuing training

Job summary

Public Safety Dispatch Network is seeking 911 Call Takers in Zachary, LA. The role involves answering emergency and nonemergency calls, confirming locations, and documenting details for dispatch coordination. Training covers proper pre-arrival instructions and use of dispatch software.

Successful candidates typically hold a high school diploma or equivalent and demonstrate strong listening, typing, and verbal communication skills. Background checks and assessments are part of the process.

Qualifications

• High school diploma or recognized equivalent.
• Strong listening, typing, and communication skills are essential.
• Ability to follow structured procedures and complete required assessments.

Responsibilities

• Answer incoming emergency calls and assigned nonemergency lines.
• Confirm incident location and caller’s callback information.
• Enter accurate details into call-processing or dispatch software.
• Forward incident information promptly to the appropriate dispatch function.
• Provide authorized pre-arrival instructions as trained.
• Use language-access resources when needed.

Skills

Listening

Typing

Verbal communication

Procedural following

Education

High School Diploma or equivalent

Job description

Public Safety Dispatch Network is seeking 911 Call Takers in Zachary, LA. The role involves answering emergency and nonemergency calls, confirming locations, and documenting details for dispatch coordination. Training covers proper pre-arrival instructions and use of dispatch software.

Successful candidates typically hold a high school diploma or equivalent and demonstrate strong listening, typing, and verbal communication skills. Background checks and assessments are part of the process.